Frequently Asked Questions

We’re committed to delivering exceptional service and value to you.

It’s our goal for each client to have the ultimate salon experience and leave cared for and delighted with their hair.

Appointments and cancellation policy

We work by appointment only, please see the hours. If you can’t make your scheduled appointment, please let us know 48 hours in advance to avoid a 50% service charge.

Our professional designers

It’s the designer’s responsibility to follow the world of fashion. Understanding where fashion designers get their inspiration and influence helps us complete the fashion circle, by creating looks which complement you and the trends.

Cell phones

Please place your cell phone on Silent when you arrive, so all clients can enjoy their experience fully.

The color lines we use

We offer a variety of hair color products. Most are European because we’re confident they’re safer on hair and more effective.

  • Alfaparf Milano -Evolution of Colour

  • Leyton House

  • Colour-Gels

  • Colour-wear semi-deposited

What is an Ombre?

Ombré (pronounced om-bray) is a French term which means "shaded" or "shadowed". It’s a gradual, blended transition from one color to another, usually moving from a darker shade to a lighter tint. You can go bold or natural, the color choices are endless.

What is Balayage?

Balayage is a freehand hair-coloring technique where dye or lightener is painted directly onto the surface of the hair rather than being saturated from root to tip. Originating from the French word meaning "to sweep," it creates a soft, natural, and sun-kissed gradient that looks effortlessly blended