Frequently Asked Questions
We’re committed to delivering both service and value to you.
It’s our goal for each client to have the ultimate salon experience and leave cared for and delighted with their hair.
Appointments and cancellation policy
We work by appointment only, please see the hours. If you can’t make your scheduled appointment, please let us know 48 hours in advanceto avoid a 50% service charge.
Our designers
It is the designer’s responsibility to follow the world of fashion. Understanding where fashion designers get their inspiration and influence helps us complete the fashion circle, by creating looks which complement you and the trends.
Cell phones
Please place your cell phone on Silent when you arrive, so all clients can enjoy their experience fully.
The color lines we use
We offer a variety of color lines. Most are European because we feel it’s safer on the hair and more effective. Evolution of Colour-Alfaparf, Leyton House, Colour-Gels, Colour-wear semi deposited.
What is an Ombre?
Ombres are colored hair fading from dark to light, or vice versa. The range of this trend are seen in magazines and on runways. You can go bold to natural, the color choices are endless.
What is Balayage?
Balayage is a freehand hair colouring technique of painting. It provides natural looking hair color and highlights.